SNAG

Workplace H&S reporting

Every workplace hazard,
tracked from photo to fix.

Workers report niggles and hazards from their phone in seconds. Supervisors triage, investigate, and close the loop — with a guided root-cause process for anything serious enough to need one.

Built for construction, trades, manufacturing, logistics, and other field-based teams.

How it works

1

Report

Photo, description, 30 seconds. No login needed for one-off reporters — scan the site QR code.

2

Triage

Auto-routed to the right person or work group.

3

Niggle → resolved. Serious → gated.

A niggle closes with a note. A serious incident needs checklist, witness, evidence, and root cause first.

4

Closed, with a record that holds up

Full audit trail, exportable file.

Two lanes, one system

Everyday niggles (broken gear, small fixes) move fast through triage and resolution. Hazards and incidents route into a guided investigation — make safe, preserve the scene, capture evidence, find the root cause — before they can be closed out.

Root cause, not just a ticket

Serious snags carry a structured 5-whys root-cause analysis and corrective actions through to independent verification — closure isn't a single tap.

Reporting your officers can stand behind

Every action is logged. Records can't be deleted. Five-year retention, enforced at the database level — not by policy someone has to remember.

Under the Health and Safety at Work Act 2015, a notifiable event must be reported to WorkSafe — and failing to notify is itself an offence, with fines of up to $50,000 for a business and $10,000 for an individual.

General guidance, not legal advice — confirm with your own adviser. Source: WorkSafe NZ.

This is exactly the kind of record Snag builds automatically

Trust & record-keeping

Built to survive scrutiny, not just look tidy.

  • Row-level security scopes every query to the org and site.
  • Every write runs through a permission-checked server function — never a raw edit.
  • Every meaningful action writes to an append-only audit log. Once created, a record can't be deleted.

Free for single-site teams.

Straightforward per-organisation pricing as you grow — invite your whole team at no extra cost. Full pricing on the Pricing page.

See pricing